Returns with proof of purchase (receipt, order confirmation page, order details page, order emails, MYGNC Rewards transaction history) will be refunded in the form of payment the original purchase was made. If the items were shipped to you, please note that shipping is not refundable.
If you don't have proof of purchase, GNC Branded items - We'll exchange your item for any GNC brand product based on the lowest sale price within the last 60 days. valid photo ID required.
Non-GNC Branded items - No exchanges or refunds will be given on non-GNC brand items without proof of purchase.
If you paid with PayPal, you would need to follow the returns by mail instructions. They cannot be processed in-store as a return.
To find the closest store, use our store locator.
Return to below, or the noted Return Address on your Packing Slip:
GNC
5215 Albert S White Blvd
Whitestown, IN 46075
Attn: Return Department
Please note that you are responsible for costs incurred in mailing your product and proof of purchase unless you received product that was damaged or defective.
MARKETPLACE GNC
5215 Albert S White Blvd
Whitestown, IN 46075
United States


Please note that you are responsible for costs incurred in mailing your product and proof of purchase unless you received a product that was damaged or defective.
GNC PRO Access Membership
GNC Health
GNC products sold by unauthorized sellers as GNC is unable to control the quality of products
We apologize if your item arrived damaged or defective. Please call gnc.com customer service at 1-877-GNC-4700 for assistance. Please have your order number ready and we will make every reasonable effort to replace the item in a timely manner.
Yes, but your refund amount for each item will be proportionally reduced. When you purchase items as a Buy One Get One offer, the discount reflecting the price of the lowest-priced item is proportionally applied to each eligible item. If any item is returned, the refund will be equal to the original price of the item reduced by the proportional discounted amount.
We process returns within 3-5 business days once your return reaches our warehouse.
Once your return is processed at our warehouse, your funds will be credited back to your original method of payment. You can expect to see this reflected on your statement within 3-10 business days. Please note that banks may require additional time to process and post the transaction, so the credit may not show up until your credit card's next monthly billing cycle.