Last Updated: February 4, 2026

PLEASE READ THESE TERMS OF USE CAREFULLY, THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS INCLUDING MANDATORY ARBITRATION, NO CLASS RELIEF, AND WAIVER OF YOUR RIGHT TO A JURY TRIAL.

GNC Holdings, LLC (“GNC”) engages with its customers via various marketing text messaging programs (collectively, the “Programs”). The following terms and conditions (“Terms and Conditions”) apply to the Programs generally, and, where indicated, to certain Programs.

MOBILE ALERTS PROGRAM - TERMS AND CONDITIONS

These Terms and Conditions apply to GNC’s Mobile Alerts Program if you decide to have marketing text messages sent directly to your mobile device. The Mobile Alerts Program is completely voluntary, and messages will be sent to you only if you have opted in to receive them. Consent is not required as a condition of purchase. Message and data rates may apply. If you have received a text message in error without opting in to the Mobile Alerts Program, or if you wish to opt out of receiving text messages, you can cancel the program at any time by either:

1. Texting the keyword "STOP" to the short code 59760 to stop receiving these marketing text messages. After you send the message “STOP” to us, we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive this type of text message from us.  If you want to receive such text messages from us again, just sign up as you did the first time and we will start sending these text messages to you again; or
2. Contacting Client Services by email at customer-service@gnc-hq.com or by phone at 1-877-462-4700.

If you choose to opt-out of receiving these text messages either by phone or by email, you will need to provide your mobile phone number in order to be removed from the Mobile Alerts Program. GNC respects your privacy and your mobile number will only be used in this text message program by GNC and its third party marketing partners administering this program on GNC's behalf as set forth above.

If, at any time, you forget what keywords are supported, just text “HELP” to 59760. After you send the message “HELP” to us, we will respond with instructions as to how to use our service, as well as how to unsubscribe.

GENERAL TERMS AND CONDITIONS APPLICABLE TO ALL PROGRAMS

1. Consent to Opt-In to a program
   By providing your mobile phone number you are subscribing to marketing and promotional text messages from GNC in connection with the applicable Program(s) to which you have subscribed. The type, frequency and number of messages sent as part of the applicable Program(s) may vary. Unless otherwise noted, GNC may terminate any Program with or without notice to you. 
    
2. Privacy Statement
   The terms of GNC’s Privacy Statement apply to your participation in any Program. No mobile information will be sold or shared with third parties/affiliates for marketing/promotional purposes. Privacy policy can be found here.
    
3. Message and Data Rates
   Message frequency varies. Message and data rates may apply. Please consult the applicable wireless service agreement for your individual pricing plan. Text messaging may not be available for all service providers or for all handsets. The carriers supported by this program are as follows: AT&T, Sprint, T-Mobile, Verizon Wireless, Alltel, U.S. Cellular, Boost, Nextel and Metro PCS. Cellular phone carriers' instructions for text messaging may be different. Check your user's manual for phone capabilities and specific instructions. GNC makes no guarantee that any particular wireless service provider will participate.
   For additional information, contact GNC Client Services by email or by phone at 1-877-462-4700.
    
4. PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS AND HOW CLAIMS THAT YOU AND GNC HAVE AGAINST EACH OTHER ARE RESOLVED.
   
   Arbitration

   This Section is deemed to be a "written agreement to arbitrate" pursuant to the Federal Arbitration Act. You and GNC agree that we intend that this Section satisfies the "writing" requirement of the Federal Arbitration Act. This Section can only be amended by mutual agreement.
   We believe that arbitration is a faster, more convenient and less expensive way to resolve any disputes or disagreements that you may have with us. Therefore, pursuant to these Terms and Conditions, if you have any dispute or disagreement with us regarding any of the Programs and/or your participation in same, you will not have the right to pursue a claim in court, or have a jury decide the claim and you will not have the right to bring or participate in any class action or similar proceeding in court or in arbitration. By participating in any of the Programs, you agree to binding arbitration as provided below.
   We will make every reasonable effort to informally resolve any complaints, disputes, or disagreements that you may have with us. If those efforts fail, by participating in the Mobile Alerts Program, you agree that any complaint, dispute, or disagreement you may have against GNC, and any claim that GNC may have against you, arising out of, relating to, or connected in any way with these Terms and Conditions, our Privacy Statement, or any of the Programs shall be resolved exclusively by final and binding arbitration ("Arbitration") administered by JAMS or its successor ("JAMS") and conducted in accordance with the JAMS Streamlined Arbitration Rules And Procedures in effect at the time the Arbitration is initiated or, if the amount in controversy exceeds $100,000, in accordance with the JAMS Comprehensive Arbitration Rules And Procedures then in effect (respectively, the "Applicable Rules"). The Applicable Rules can be found at www.jamsadr.com. If JAMS is no longer in existence, the Arbitration shall be administered by the American Arbitration Association or its successor (the "AAA") instead, and conducted in accordance with the AAA Commercial Arbitration Rules in effect at that time (which shall be the "Applicable Rules" in such circumstances). If JAMS (or, if applicable, AAA) at the time the arbitration is filed has Minimum Standards of Procedural Fairness for Consumer Arbitrations in effect which would be applicable to the matter in dispute, GNC agrees to provide the benefit of such Minimum Standards to you to the extent they are more favorable than the comparable arbitration provisions set forth in this Section, provided, however, that in no event may such Minimum Standards contravene or restrict the application of subpart (e) or (i) below. Furthermore, this Section shall not prevent any party from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction. You further agree that:

   (a) Single Arbitrator. The Arbitration shall be conducted before a single arbitrator selected in accordance with the Applicable Rules or by mutual agreement between you and GNC (the "Arbitrator");

   (b) Arbitrator Will Interpret This Agreement. The Arbitrator, and not any federal, state or local court or agency, shall have the exclusive authority to resolve any dispute arising under or relating to the validity, interpretation, applicability, enforceability or formation of these Terms and Conditions and/or these arbitration provisions in this Section hereof, including but not limited to any claim that all or any part of these Terms and Conditions is void or voidable;

   (c) Location of Arbitration. The Arbitration shall be held either: (i) at a location determined by JAMS (or, if applicable, AAA) pursuant to the Applicable Rules (provided that such location is reasonably convenient for you and does not require travel in excess of 100 miles from your home or place of business); or (ii) at such other location as may be mutually agreed upon by you and GNC; or (iii) at your election, if the only claims in the arbitration are asserted by you and are for less than $10,000 in aggregate, by telephone or by written submission.

   (d) Governing Law. The Arbitrator (i) shall apply internal laws of the Commonwealth of Pennsylvania consistent with the Federal Arbitration Act and applicable statutes of limitations, or, to the extent (if any) that federal law prevails, shall apply the law of the U.S., irrespective of any conflict of law principles; (ii) shall entertain any motion to dismiss, motion to strike, motion for judgment on the pleadings, motion for complete or partial summary judgment, motion for summary adjudication, or any other dispositive motion consistent with Pennsylvania or federal rules of procedure, as applicable; (iii) shall honor claims of privilege recognized at law; and (iv) shall have authority to award any form of legal or equitable relief;

   (e) No Class Relief. The Arbitration can resolve only your and/or GNC's individual claims, and the Arbitrator shall have no authority to entertain or arbitrate any claims on a class or representative basis, or to consolidate or join the claims of other persons or parties who may be similarly situated;

   (f) Written Award. The Arbitrator shall issue a written award supported by a statement of decision setting forth the Arbitrator's complete determination of the dispute and the factual findings and legal conclusions relevant to it (an "Award"). Judgment upon the Award may be entered by any court having jurisdiction thereof or having jurisdiction over the relevant party or its assets;

   (g) Arbitration Costs. In the event that you are able to demonstrate that the costs of Arbitration will be prohibitive as compared to the costs of litigation, GNC will pay as much of your filing and hearing fees in connection with the Arbitration as the Arbitrator deems necessary to prevent the arbitration from being cost-prohibitive, regardless of the outcome of the Arbitration, unless the Arbitrator determines that your claim(s) were frivolous or asserted in bad faith;

   (h) Reasonable Attorney's Fees. In the event you recover an Award greater than GNC's last written settlement offer, the Arbitrator shall also have the right to include in the Award GNC's reimbursement of your reasonable and actual out-of-pocket attorneys' fees associated with the Arbitration, but GNC shall in all events bear its own attorneys' fees; and

   (i) Interpretation and Enforcement of Arbitration Clause. With the exception of subpart (e) above, if any part of this arbitration provision is deemed to be invalid, unenforceable or illegal, or otherwise conflicts with the Applicable Rules, then the balance of this arbitration provision shall remain in effect and shall be construed in accordance with its terms as if the invalid, unenforceable, illegal or conflicting provision were not contained herein. If, however, subpart (e) is found to be invalid, unenforceable or illegal, then the entirety of this arbitration provision shall be null and void, and neither you nor GNC shall be entitled to arbitrate their dispute, and must instead bring any claims in a court of competent jurisdiction.

   (j) Modification of Arbitration Clause with Notice. GNC may modify these arbitration provisions, but such modifications shall only become effective thirty (30) days after GNC has given notice of such modifications and only on a prospective basis for claims arising from the Mobile Alert Program occurring after the effective date of such notification.
   
   (k) Small Claims Matters are Excluded. No Class Relief or Joinder of Claims. Notwithstanding the foregoing arbitration provisions, at your option, you may bring any claim you have against GNC in your local small claims court within the U.S., if your claim is within such court's jurisdictional limit; provided that such court does not have the authority to entertain any claims on a class or representative basis, or to consolidate or join the claims of other persons or parties who may be similarly situated in such proceeding.